The Arab American University is proud to have earned the ISO 9001:2015 certification, a prestigious acknowledgment of our unwavering commitment to administrative quality. This certification signifies our adherence to the highest international standards in management processes, ensuring efficiency, consistency, and continuous improvement across all administrative functions. It underscores our dedication to creating a high-quality educational environment that meets the needs of our students, faculty, and stakeholders.
Quality, both academic and administrative, is meticulously upheld and implemented through the Quality Development Department, which oversees the monitoring and enhancement of the university's various departments and colleges. The Arab American University has distinguished itself as the first university in Palestine to achieve ISO 9001 certification in administrative quality, while also adhering to the best international standards and practices in academic quality.
To maintain these standards, we apply rigorous processes such as internal and external auditing, administrative reviews, risk analysis, and more, ensuring that our operations and performance consistently meet the highest quality benchmarks.
Institution: Mac International, agent of Lloyd’s Register Quality Assurance
