Overview

The Quality Promotion Department was created to ensure that quality standards are upheld in both academic and administrative areas of the university, and to monitor the quality of operations and procedures throughout the university's faculties. The Arab American University is also notable for being the first university in Palestine to receive ISO 9001 certification for administrative quality, and for implementing international best practices in academic quality, such as those set by the Association for Dental Education in Europe (ADEE) and the American Accreditation for Engineering and Technology (ABET).

Academic Quality

The Arab American University is committed to the highest standards and best international practices in the field of academic quality. Since its launch, the Department of Quality was established. At the beginning of 2023, this department started to be known as the "Quality Promotion Office" The Quality Promotion Office is affiliated with the Office of the Vice President for Planning, Development and Quality, and its work focuses on developing quality in the academic and administrative fields.

The Arab American University has been distinguished by being the first university in Palestine to obtain the ISO 9001:2015 certificate in the field of administrative quality, and it is working to obtain other certificates in the field of information security (ISO 27001).

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Objectives of the Quality Promotion Office

Improve the university's reputation and standing both locally and internationally.

Foster a culture of ongoing academic and administrative quality improvement throughout the university.

Use measurement and data analysis tools, as well as feedback, to drive ongoing performance improvement

Adopt local and international quality standards in university faculties and departments to underpin academic and administrative processes

Vision

Ensure excellence in the outcomes of the learning, teaching, scientific research, and community service processes.

Mission

Creating an optimal educational environment by implementing top practices in both academics and administration, promoting excellence, innovation, and competition, with the goal of reaching international standards within the limitations of logistics, personnel, and resources.

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Girl in a jacket 04-2418888 | Ext.: 1142