Strategic Planning Impact on Banks Employees' Performance: Palestine

This study aims to evaluate the impact of strategic planning on employees' performance in the banks
operating in Palestine, and to assess the appropriateness of the strategic plans with the bank’s vision and
mission, also assess the appropriateness of resources with plans.
A cross sectional descriptive study was conducted to assess the perceptions of banks employees working in
branches of banks operating in Palestine and specialized departments on the strategic plans development
process. A sample of 407 Palestinian banks employees was targeted out of total population estimated of
about 7001. Study data was collected using self-administered questionnaire. The total questionnaire
distributed were (407), (320) were filled and sent back which made the response rate (78.6%).
The results showed that there is an existence of strategic planning in the targeted banks operating in
Palestine, the various dimensions used for the assessment of strategic planning show a consistency of the
factors in use throughout the bank, respondents were highly in agreement with most of the factors
of the various dimensions indicating an efficient and effective operations of the strategic planning in
the targeted banks operating in Palestine .
There is a high correlation between the strategic planning and employees' performance in banks. Where
improved strategic planning and the existence of a clear vision and mission have the main effect in raising
the quality of the performance of employees. The feedback of the employees working in the banks operating
in Palestine who usually are the implementer of the developed strategic plans were not taken into
consideration.
Efforts need to be made to allocate the available resources (Human Financial) required in the process of
the effective implementation for the strategic plans including reaching the agreed upon objectives in cost
effective manner. Developing improving the lines of communication between banks senior management
and employees work in the banks in order to provide windows for the feedback of employees to be take